1Wire
1Wire Blogs and InsightsAt 1Wire, our primary goal is to provide innovative and advanced telecommunication products and services to businesses in the communities we serve in Utah, affordably. We strive to offer better services than any other provider and encourage you to read up on news, and developments to help you make informed choices for your business.
Help Desk vs Managed Services
A help desk answers problems your employees report. Managed IT services cover the whole technology function, including the work nobody reports because nobody can see it. They are not two versions of the same product, which is why the two quotes on your desk are not...
Co-Managed IT vs. Fully Managed IT
Co-managed IT splits responsibility between your internal IT staff and an outside provider. Fully managed IT hands the whole function to the provider. For most Utah businesses the choice is not about company size or budget. It comes down to whether you have someone...
What Are the Different Types of Managed IT?
Managed IT covers eleven service categories: network and infrastructure, connectivity, WiFi, security, end-user helpdesk, remote monitoring and patching, cloud and SaaS, backup and disaster recovery, communications, on-site project work, and the connectivity layer...
Managed IT vs. In-House IT. Making Your First IT Decision.
Last spring, a small accounting firm in Draper found out its backups had stopped working eight months earlier. A laptop crashed the week before tax season closed out, and years of client files went with it. The backup software was still installed. It still looked like...
How to Choose a Managed IT Provider
Two providers quote you managed IT. One means a phone number you call when a laptop stops working. The other means someone watching your network at two in the morning and patching it before you wake up. Same pitch. Completely different service, and often a similar...
Utah’s 911 rules for business phone systems, explained
One of your salespeople is working from her kitchen table in Kaysville. She hears a crash in the garage, finds her husband on the floor, and dials 911 from the phone app on her laptop. The dispatcher's screen shows your Ogden office. That is not a rare glitch. On a...
What Happens to Your WiFi When the Internet Goes Down?
Your WiFi drops. Your first thought is probably the router. But most of the time, the router is fine. The Internet connection feeding your building is what actually went down, and your WiFi is just the messenger stuck holding a phone with no dial tone. Getting this...
Warehouse WiFi and Why Concrete, Metal Shelving, and Open Yards Break the Rules
Most WiFi advice assumes drywall and a 30-foot radius. Warehouses don't work that way. Twenty-five-foot ceilings, steel shelving stacked floor to rafter, concrete tilt-up walls, and sometimes an outdoor yard where trucks and forklifts need a signal too. Warehouse WiFi...
How to Offer Guest WiFi for Business Without Opening Your Network
Your customers expect free WiFi. Offering guest WiFi for business is one of the easiest ways to keep people in your shop longer and bring them back. But here's the catch. At most Utah businesses, guests connect to the same network that runs the point-of-sale system,...
Managed Firewall vs. Consumer Router for Utah Businesses
Most Utah business owners believe two things about their network. The router has a firewall, and that means the business is protected. Both are technically true. Together they create a false sense of coverage. We hear the same sentence in security conversations across...
Why Microsoft 365 and Google Workspace Aren’t Enough to Protect Your Utah Business Email
Every Utah business owner running Microsoft 365 or Google Workspace has made the same assumption: email security is handled. It's baked into the subscription, so there's nothing more to add. That assumption is half right. The built-in tools are real. Microsoft...
How to Switch to Managed WiFi Without Disrupting Your Business
You have read the comparisons. You know managed WiFi costs less over five years than buying and babysitting your own hardware, and you know what it does for coverage, security, and the support burden your staff currently carry. The decision is mostly made. What is...