Customer Relationship Management (CRM) by Pipedrive is a vital tool for businesses to track of their interactions with prospects and customers. 1Wire integrates with Pipedrive CRM to enable 1Wire cloud phones/VoIP to connect to Pipedrive accounts and exchange data between the two platforms.
Can you make calls in Pipedrive CRM?
Pipedrive CRM offers businesses the ability to track leads, deals and products sold in a conveniently from your web browser. The idea is to be more productive from anywhere you do business and 1Wire is integrating its cloud phones with Pipedrive. By easily syncing your Pipedrive CRM with 1Wire Screen pop plugin, you can call prospects right within Pipedrive and log your efforts automatically.
Receive and log calls with Pipedrive CRM
Imagine you’re at your desk when your cell or desk phone starts to ring. Before you can reach for your phone, you notice a prompt on your desktop computer asking to answer a call from John Philips, a prospect you are working on for a large deal. You answer the call on your desktop and Pipedrive opens to reveal Johns details while creating a record of the call and duration automatically. John is providing you with new information needed to close the deal and conveniently let you update details right away in Pipedrive in real time.
With the 1Wire Screen Pop plugin, receive calls with Pipedrive CRM and eliminate having to use multiple devices. Do everything right from your computer, save time and stay informed with valuable information to help close deals faster.
1Wire and Pipedrive CRM benefits at a glance
- Real-Time Calling Data
Instead of having to manually type in notes from every call and record information such as the time of the call or phone number, Pipedrive CRM integrations take care of all the logging in real-time.
- Better Customer Experience
Pipedrive CRM integrations allow sales and support agents to anticipate a customer’s needs in real-time. Automatically load incoming caller’s profile or creates a new support ticket with information about the caller.
- Closed Loop Analytics
Access to Pipedrive CRM reports and sales funnel data helps marketing departments better assist sales agents in lead capture and conversion all from your desktop.
- Increased Efficiency and productivity
Pipedrive CRM integrations increase efficiency by eliminating the grunt work of looking up, and entering in, customer information. Bypass the menial work of searching for a customer contact page, asking about prior interactions, and finding old tickets.
- Improved Management
1Wire cloud phone/VoIP Pipedrive CRM integrations provide managers key metrics on each individual agent, such as the number of calls taken per day, the number of callers hang ups, the average call time, the average wait times and more. Access to all aspects of your cloud phone system remotely from any device.
1Wire and Pipedrive CRM will make you money
As communications move to the cloud, having a phone system that follows you around is key to productivity and cost savings. 1Wire has reimaged the business phone by moving it to the cloud. This allows for integrations with CRMS such as Pipedrive and legacy office phone systems.
So, how does 1Wire make you money? First, 1Wire reduces overhead costs with a phone system you can access from anywhere on multiple devices. No need to invest in new hardware, use what you and your employees own already. Second, Cloud/VoIP phones are inexpensive and incredibly robust and easy to manage remotely. And third, productivity through integrations with Pipedrive will help close leads faster, be more responsive to client needs and invoice on time.
To sum it up, save money, be more productive, and close sales faster.