Integrating Salesforce CRM screen pop with our popular VoIP platform
Screen pop for Salesforce CRM and VoIP
1Wire offers the ability to use Screen Pop for Salesforce CRM on their browsers. This unique add-on acts like a phone dialer that appears on incoming calls as well as when making calls with a click of a button on your browser. By integrating with Salesforce and 1Wire Softphone, you can easily manage calls with a few clicks.
- Answer incoming calls prompt showing your caller ID data pulled from Salesforce CRM
- Update Phone numbers, company names, contact names, email addresses and sync with Salesforce CRM
- Add a disposition to your call and sync with Salesforce CRM
- Add Notes and sync with Salesforce CRM
- Forward Calls
- Reject Calls
- Rejects calls with SMS
Do it all on a single screen pop panel.
How do I setup Screen Pop with Salesforce CRM and VoIP?
To use screen pop for Salesforce CRM, 1Wire will provide you with an add-on to install on your favorite internet browser. When connected, 1Wire Unified Communications voice system will sync with Salesforce CRM, allowing you to make and log calls from a popup dialer.
More than just Salesforce CRM Integrations
1Wire unified communications offers your company the ability to manage and control every aspect of your company communications. Chat, Text, Call and Video conference from any device with staff or clients to streamline communications, all in one system. By syncing your Salesforce CRM, you have multiple points of contact and tracking at your convenience.
One-Click Scheduling
Meet instantly or plan ahead and seamlessly works with Calendar iCS, Outlook and Google Calendar.
Active Speaker Detection
Chat & File Sharing
Real Time Collaboration
Call Logging for VoIP
Track and log your calls automatically with Salesforce CRM.
Click to Call for VoIP
Turn your Salesforce CRM contact phone numbers into hyper links. Click numbers and dial, right from your browser.
Screen Pop for VoIP
Track and log your calls automatically with Salesforce CRM.