Why are you juggling so many devices and Apps?
It’s common that when you receive a text message you will stop what you are doing to pull out your phone and check your message. It is also common to chat on your smart phone and call customers or staff using your work phone. But how do you manage communications and your workflow when you are sorting through files on your computer or on the road with your laptop?
Research shows that SMS open rates are as high as 98%, compared to just 20% of all emails. And, on average, it takes 90 seconds for someone to respond to a text and 90 minutes to respond to an email.
Introducing 1Wire Unified Communications as a Service (UCaaS)
Stay focused by accessing all your communications from your favorite devices. Take calls, answer texts and chat with staff right from your computer, laptop, tablet or smartphone. Don’t juggle multiple devices at your desk or even multiple apps.
More than just access to calls
With a single app, you can manage all aspects of your phone system with ease and reliability.
- Call forward
- Join Active calls
- Record Calls
- Make calls and assign call to alternate devices
- View current calls in progress
- Reports on phone usage
- Manage client contacts and track their communications history
- And much more.
Manage all communications with clients or staff from a unified console
- Allow clients to text your company landline and answer texts from your computer, tablet or phone.
- Keep text communications history and organize them by groups or company.
- Confirm information with clients via text messaging right from your computer for easy copy paste abilities from your favorite CRM to text.
Chat with staff, Text with customers
Easily communicate with staff members or customers by opening new communication windows. Have multiple conversations open at once, invite multiple participants into one chat or text session to collaborate quickly.
All in one place.
Hassle Free Video Conferencing with Teams and Clients
Start face-to-face calls with your teams/clients from anywhere on any device with a Mic and Camera. 1Wire UCaaS service lets you easily start a video conference call and invite users. All invitees simply receive an email with a URL link to join through their browsers. No need for participants to download software or register accounts. Simply click to join in the video conference.
Features include:
- Recording
- Assign User Roles
- Identity & Access Control
- Integration with GMAIL & Office 365
- Single sign on
- Two Factor Authentication
Real-time Reporting
Review daily communications with comprehensive and easy to read, interactive reports.
Do it all from anywhere with any device
Use your computer or laptop to manage communications without having to fiddle with more devices. Continue on-the-go with your smartphone or tablet where you left off. Your communications are managed and stored in the cloud and can be accessed from any device at anytime.
Let's get started
Fill out the form or call 801-901-7700