Text | Chat | Call

For Business

Seamless, secure, and cost-effective communications—across multiple channels (Text, Chat, Call), on different devices, anywhere you need it.

Why are you juggling so many devices and Apps?

It’s common that when you receive a text message you will stop what you are doing to pull out your phone and check your message. It is also common to chat on your smart phone and call customers or staff using your work phone. But how do you manage communications and your workflow when you are sorting through files on your computer or on the road with your laptop?

Research shows that SMS open rates are as high as 98%, compared to just 20% of all emails. And, on average, it takes 90 seconds for someone to respond to a text and 90 minutes to respond to an email.

Introducing 1Wire Unified Communications as a Service (UCaaS)

Stay focused by accessing all your communications from your favorite devices. Take calls, answer texts and chat with staff right from your computer, laptop, tablet or smartphone. Don’t juggle multiple devices at your desk or even multiple apps.

More than just access to calls

With a single app, you can manage all aspects of your phone system with ease and reliability.

  • Call forward
  • Join Active calls
  • Record Calls
  • Make calls and assign call to alternate devices
  • View current calls in progress
  • Reports on phone usage
  • Manage client contacts and track their communications history
  • And much more.

Manage all communications with clients or staff from a unified console

  • Allow clients to text your company landline and answer texts from your computer, tablet or phone.
  • Keep text communications history and organize them by groups or company.
  • Confirm information with clients via text messaging right from your computer for easy copy paste abilities from your favorite CRM to text.

Chat with staff

Easily communicate with staff members by opening chat modules. Have multiple communications open at once, Invite multiple participants into one chat session and collaborate quickly.

All in one place.

    Real-time Reporting

    Review daily communications with comprehensive and easy to read, interactive reports.

     

    Do it all from anywhere with any device

    Use your computer or laptop to manage communications without having to fiddle with more devices. Continue on-the-go with your smartphone or tablet where you left off. Your communications are managed and stored in the cloud and can be accessed from any device at anytime.

    Let’s get started

    Fill out the form or call 801-901-7700