{"id":2449,"date":"2021-01-25T16:05:14","date_gmt":"2021-01-25T23:05:14","guid":{"rendered":"https:\/\/1wirefiber.com\/?page_id=2449"},"modified":"2021-01-25T16:05:19","modified_gmt":"2021-01-25T23:05:19","slug":"zendesk-click-to-call","status":"publish","type":"page","link":"https:\/\/1wirefiber.com\/zendesk-click-to-call\/","title":{"rendered":"zendesk click to call"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(26,26,26,0.98)&#8221; background_color_gradient_end=&#8221;rgba(43,102,154,0.92)&#8221; background_color_gradient_direction=&#8221;115deg&#8221; background_color_gradient_start_position=&#8221;38%&#8221; background_color_gradient_end_position=&#8221;83%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_enable_image=&#8221;off&#8221;][et_pb_row 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src=&#8221;https:\/\/www.youtube.com\/watch?v=ZqELH7pCmuk&#8221; play_icon_color=&#8221;#2b669a&#8221; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;120px&#8221; thumbnail_overlay_color=&#8221;rgba(43,102,154,0.48)&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; module_alignment=&#8221;center&#8221; box_shadow_style=&#8221;preset1&#8243;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.6.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#2b669a&#8221; custom_padding=&#8221;25px|45px|0px|45px|false|false&#8221; box_shadow_style=&#8221;preset1&#8243;][et_pb_text _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; background_layout=&#8221;dark&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Start making and tracking calls from your CRM today!<\/h3>\n<script type=\"text\/javascript\">var 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center;\">Call us at <a href=\"tel:1-801-890-6400\">801-890-6400<\/a> for more information.<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.0.6&#8243; custom_padding=&#8221;107px|0px|7px|0px||&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.0.6&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; custom_padding=&#8221;0px|0px|40px||false|false&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;19px&#8221; custom_margin=&#8221;||12px|||&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Click to call for <a href=\"https:\/\/www.youtube.com\/watch?v=9j2KZ63zsnE&amp;feature=youtu.be&amp;ab_channel=1Wire\" target=\"_blank\" rel=\"noopener\">Zendesk<\/a> and VoIP<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.1&#8243; background_color=&#8221;rgba(255,255,255,0.77)&#8221; background_enable_image=&#8221;off&#8221; background_position=&#8221;top_center&#8221; custom_margin=&#8221;||13px|||&#8221; custom_padding=&#8221;1px|45px|26px|2px||&#8221; animation_direction=&#8221;right&#8221;]<\/p>\n<p>1Wire offers customers the ability to use Zendesk click to call. A feature that enables Zendesk users, the ability to make VoIP calls right from their browsers. By using a browser add-on, users can sync their 1Wire VoIP system with Zendesk and start making calls by clicking phone numbers.<\/p>\n<ul>\n<li>Click a phone number in Zendesk to dial.<\/li>\n<li>Answer incoming calls prompt showing your caller ID data pulled from Zendesk.<\/li>\n<li>schedule activities and make notes about a call without having to search for a client or opening new browser tabs.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/01\/zendesk-colour-logo.png&#8221; alt=&#8221;zendesk&#8221; title_text=&#8221;zendesk-colour-logo&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;300px&#8221; module_alignment=&#8221;center&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.0.6&#8243; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; custom_padding=&#8221;0px|0px|2px||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.8.1&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;19px&#8221; custom_margin=&#8221;||12px|||&#8221;]<\/p>\n<h2 style=\"text-align: center;\">How do I setup click to call with Zendesk and VoIP?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.8.1&#8243; background_color=&#8221;rgba(255,255,255,0.77)&#8221; background_enable_image=&#8221;off&#8221; background_position=&#8221;top_center&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||13px|||&#8221; custom_padding=&#8221;1px|45px|26px|2px||&#8221; animation_direction=&#8221;right&#8221;]<\/p>\n<p>To setup click to call for Zendesk, 1Wire will provide you with an add-on to install on your favorite internet browser. When connected, 1Wire <a href=\"https:\/\/1wirefiber.com\/unified-communications\/\">Unified Communications<\/a> Softphone will sync with Zendesk, enabling all phone numbers displayed in the CRM to become active links. Once clicked, phone numbers automatically dial numbers right from your browser.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/01\/zendesk-screen-grab.png&#8221; alt=&#8221;Zendesk click to call&#8221; title_text=&#8221;zendesk-screen-grab&#8221; _builder_version=&#8221;4.8.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||-12px|||&#8221; animation_style=&#8221;flip&#8221; animation_direction=&#8221;bottom&#8221; box_shadow_style=&#8221;preset1&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.4.7&#8243; background_color=&#8221;#2b669a&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#2b669a&#8221; background_color_gradient_end=&#8221;#000&#8243; background_color_gradient_type=&#8221;radial&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;3px|||||&#8221; custom_padding=&#8221;72px||54px||false|false&#8221;][et_pb_row _builder_version=&#8221;4.0.6&#8243; custom_padding=&#8221;||21px|||&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.0.6&#8243;][et_pb_text _builder_version=&#8221;4.8.1&#8243; background_layout=&#8221;dark&#8221;]<\/p>\n<h2 style=\"text-align: center;\">More than just Zendesk Integrations<\/h2>\n<p style=\"text-align: center;\">1Wire unified communications offers your company the ability to manage and control every aspect of your company communications. Chat, Text, Call and Video conference from any device with staff or clients to streamline communications, all in one system. 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