[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ link_font=”|700|||||||” link_text_color=”#ed404b”]<\/p>\n
As the world adapts to evolving technologies, it shouldn\u2019t surprise anyone that traditional phones have moved to the Internet.<\/p>\n
Cloud phone systems<\/a> use Voice over Internet Protocol (VoIP) technology to connect phone calls. This does away with legacy technology like analog telephone lines or any on-premises hardware. All you need is a high-speed internet connection.<\/p>\n A business or individual running a phone service in the cloud<\/a> has many advantages. Two of the most obvious advantages is lowering your monthly phone costs and improved mobility for remote workforces.<\/a><\/strong><\/p>\n From small home office businesses to large enterprises that operate call centers, the flexibility and scalability that only a\u00a0cloud phone system<\/strong><\/a>\u00a0can deliver make the service ideal for everyone.<\/p>\n [\/et_pb_text][pac_divi_table_of_contents allow_collapse_minimize=”off” included_headings=”off|on|on|off|off|off” exclude_headings_by_class=”on” title_container_bg_color=”#FFFFFF” body_area_text_link_color=”#2B669A” body_area_text_link_underline=”#2B669A” _builder_version=”4.23.1″ _module_preset=”default” title_text_color=”#000000″ heading_all_font=”|600|||||||” box_shadow_style_title_container=”preset1″ global_colors_info=”{}” locked=”off”][\/pac_divi_table_of_contents][et_pb_text _builder_version=”4.23.1″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n A Cloud Phone is a VoIP-based telephony system hosted over the internet, enabling voice and multimedia communications. Key attributes include remote accessibility, scalability, advanced features like voicemail-to-email and video conferencing, cost-effectiveness, easy integration with other business tools, and provider-managed maintenance and upgrades. It offers enhanced reliability and is suitable for diverse and dynamic business needs.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/04\/guest-wifi-1024×683.jpg” alt=”Cloud Phone Systems and why you should consider them” title_text=”guest-wifi” align=”center” _builder_version=”4.16″ _module_preset=”default” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_image][et_pb_text ul_item_indent=”45px” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n With all technologies, there are always pros and cons. Let\u2019s start with the advantages of running cloud phone systems.<\/p>\n Cloud phone systems are incredibly cost effective compared to legacy telephone systems or mobile phones.<\/p>\n Why are Cloud or VoIP phones so cost effective? Cloud phone systems run on your internet connection while traditional phone lines and mobile phones involve expenses such as:<\/p>\n A cloud phone can lower your phone bill\u00a0by up to 60% and offer so much more than the top tier, most expensive plan you can buy from any carrier. You can get free local numbers, toll-free numbers, unlimited extensions and inexpensive international calls. \u00a0A traditional landline will never give you the same value for your dollar and mobile carriers can\u2019t compete on price and features either.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/01\/happy-young-woman-with-headset-talking-on-her-laptop-1024×639.png” alt=”Cloud Phone Systems easy setup” title_text=”happy-young-woman-with-headset-talking-on-her-laptop” _builder_version=”4.16″ _module_preset=”default” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n With a traditional phone system, you need to add new phone lines and ports, which can take weeks to order, setup and deploy. Imagine if you had to coordinate additional phones with every new employee. Even worse, what if that employee needs a mobile phone for remote work purpose?<\/p>\n With a cloud-based phone system, you can expand your business at any point. Add new phone lines, forward calls to mobile devices or better yet, assign your cloud phone to multiple devices<\/a>.<\/strong> Keep all your business communications running, no matter how quickly your company grows.<\/p>\n Once you set up a\u00a0Cloud phone system, your employees will significantly increase their collaboration and productivity throughout the day. \u00a0Admins can remotely assign extensions and pull analytical reports<\/a><\/strong> that can further enhance business operations.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/10\/it-staff.jpg” alt=”Cloud Phone Systems no maintenance” title_text=”it-staff” _builder_version=”4.16″ _module_preset=”default” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Traditional PBXs require IT staff or outside contractors to maintain and add new phone lines. \u00a0If you suffer malfunctions, repairs can bring your business to a halt and can take days to repair. Yikes!<\/p>\n Cloud phone systems are managed entirely off-site and regularly maintained by your provider<\/a>.<\/strong> They\u2019ll handle any issues that come up and answer any questions you have. They can even provide upgrades and new features without having to invest in new hardware or infrastructure.\u00a0<\/p>\n Free up your IT team to focus on more important work. Easily manage your devices and permissions from an easy-to-use dashboard.<\/a><\/strong><\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2019\/11\/1wire-secretary-console-call-hold-scaled.png” alt=”Cloud Phone Systems features” title_text=”1wire-secretary-console-call-hold” _builder_version=”4.16″ _module_preset=”default” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_image][et_pb_text ul_item_indent=”45px” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n A cloud phone system will provide you access to virtually any\u00a0advanced phone feature<\/a> <\/strong>you might need. \u00a0Some examples include:<\/p>\n Offer quality customer service even during busy seasons with ease. If you have a\u00a0call center<\/a><\/strong>, you can operate it with confidence with full visibility of activities through your central dashboard. If your staff is working remotely, you can assign them Cloud Phone numbers to ring their devices.<\/p>\n Did you know you can integrate your cloud phone system with third-party tools like CRM or accounting software<\/a><\/strong>? Its\u2019 true, and will help you build a single space to business operations.<\/p>\n Tailor your cloud phone system on the fly to suit any of your business needs. It\u2019s easy and if you like, you can get your provider<\/a> to help you.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/04\/Prioritize-Your-Workflow-1024×536.png” alt=”Cloud Phone Systems Remote Workers” title_text=”Prioritize-Your-Workflow” _builder_version=”4.16″ _module_preset=”default” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_image][et_pb_text ul_item_indent=”45px” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Considering recent events, working from home has become increasingly relevant. Businesses have begun to change their traditional office setup to build a\u00a0remote workforce. Traditional phone systems simply can\u2019t meet today\u2019s needs.<\/p>\n Remote work features are available out of the box without a complicated setup. Your team can use cloud desk phones on any device if they wish. \u00a0<\/p>\n No matter their location, everyone on your team can:<\/p>\n Communicate clearly with substantially\u00a0better call quality<\/strong>\u00a0thanks to HD Voice.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2019\/12\/1wire-multiple-Devices.png” alt=”Cloud Phone Systems UCaaS” title_text=”1wire-multiple-Devices” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Centralize all your business communications in a\u00a0single platform<\/strong>\u00a0without meddling with the infrastructure and telecommuting technology.<\/p>\n This solution, referred to as Unified Communications as a Service (UCaaS<\/a><\/strong>), encompasses phone calls, video conferencing, instant messaging, conference calls, and file sharing.<\/p>\n UCaaS improves productivity and collaboration between on-site employees and\u00a0remote teams<\/strong>. Everyone has access to the relevant communication tools they need for their day-to-day.<\/p>\n A cloud-based phone system makes employee onboarding quicker and meetings more efficient. It removes the barriers and silos that came with older communication systems\u2014and you get to be in the driver\u2019s seat.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” background_color=”rgba(26,26,26,0.04)” custom_padding=”|25px||25px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n A potential downside of a cloud phone system is the need for high-performance networking equipment like routers and switches. The good news most new routers cover all these issues, so if you have old equipment, it might be time for an upgrade.<\/p>\n Wi-Fi doesn\u2019t work well through walls, and as more employees use laptops and softphones, they\u2019ll likely use a wireless connection. This means you may need to upgrade Wifi hotspots and eliminate dead spots.<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/1wirefiber.com\/wp-content\/uploads\/2021\/04\/LTE-Modem.png” alt=”Cloud Phone Systems Backup Internet” title_text=”LTE-Modem” align=”center” _builder_version=”4.16″ _module_preset=”default” max_width=”500px” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n What good is a cloud phone if your internet connection fails?<\/p>\n The good news is that a reliable internet connection is the only system requirement that applies. Broadband, Cable, Fiber and LTE have come a long way since the introduction of VoIP. It\u2019s not uncommon to have well over a 100 Mbps available to most businesses and home users. This could support more than 1,000 VoIP calls at once!<\/p>\n Thankfully, your cloud phone service doesn\u2019t use massive amounts of bandwidth. Each one of your phone lines should have at least 100 kbps of upload speed available.<\/p>\n Don\u2019t have access to high-speed internet? Your ISP can provide you with Bonded Internet<\/a> <\/strong>options that let you combine multiple internet connections.<\/p>\n If your ISP goes down, you can instantly log into your dashboard and direct calls to cell phones with advanced call forwarding. If you have another internet connection available, you can ask your ISP to provide Internet Backup<\/a><\/strong> and never drop a call. \u00a0Worst case scenario, call our support team<\/a><\/strong> and we can take care of these urgent requests.<\/p>\nWhat is a cloud phone?<\/h2>\n
Why should you consider cloud phones?\u00a0 Pros and Cons<\/h2>\n
Lower costs<\/strong><\/h3>\n
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Get talking right away with fast implementation and setup<\/strong><\/h3>\n
Virtually no maintenance<\/h3>\n
Robust call features no traditional phone carrier can deliver<\/strong><\/h3>\n
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Support remote workers<\/strong><\/h3>\n
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Unified Communications<\/strong><\/h3>\n
Sounds amazing right? So what are the Cons<\/h2>\n
A stable internet connection is required<\/strong><\/h3>\n