Integrating Zendesk Call logging with our popular VoIP platform

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Call logging for ZendeskĀ and VoIP

1Wire offers customers the ability to use Zendesk Call logging by integrating the popular helpdesk with our popular VoIP platform. Log calls within Zendesk on your browser.

  • Click a phone number in Zendesk to dial.
  • Answer incoming call prompts showing caller ID data pulled from Zendesk.
  • Schedule activities and make notes about calls in one place.
zendesk call logging

How do I integrate Call logging Zendesk with VoIP?

To use Call Logging for Zendesk, 1Wire will provide you with an add-on to install on your favorite internet browser. When connected, 1Wire Unified Communications voice system will sync with Zendesk, allowing Zendesk to make and log calls right from your browser.


More than just Zendesk Integrations

1Wire Unified Communications offers your company the ability to manage and control every aspect of your company communications. Chat, Text, Call and Video conference from any device with staff or clients to streamline communications, all in one system. By syncing your Zendesk, you have multiple points of contact and tracking at your convenience.

1Wire UCaaS devices

One-Click Scheduling

Meet instantly or plan ahead and seamlessly works with Calendar iCS, Outlook and Google Calendar.

Active Speaker Detection

Highlights participant when they are speaking for enhanced video conferencing.

Chat & File Sharing

Streamline collaboration with fully integrated persistent messaging, private and group chat, and file sharing.

Real Time Collaboration

Whether its One-click Screen share or sharing an application from a local drive.

Call Logging for VoIP

Track and log your calls automatically with Zendesk.

Click to Call for VoIP

Turn your Zendesk contact phone numbers into hyper links. Click numbers and dial, right from your browser.

Screen Pop for VoIP

Track and log your calls automatically with Zendesk.