Integrating Zendesk Call logging with our popular VoIP platform
Call logging for Zendesk and VoIP
1Wire offers customers the ability to use Zendesk Call logging by integrating the popular helpdesk with our popular VoIP platform. Log calls within Zendesk on your browser.
- Click a phone number in Zendesk to dial.
- Answer incoming call prompts showing caller ID data pulled from Zendesk.
- Schedule activities and make notes about calls in one place.
How do I integrate Call logging Zendesk with VoIP?
To use Call Logging for Zendesk, 1Wire will provide you with an add-on to install on your favorite internet browser. When connected, 1Wire Unified Communications voice system will sync with Zendesk, allowing Zendesk to make and log calls right from your browser.
More than just Zendesk Integrations
1Wire Unified Communications offers your company the ability to manage and control every aspect of your company communications. Chat, Text, Call and Video conference from any device with staff or clients to streamline communications, all in one system. By syncing your Zendesk, you have multiple points of contact and tracking at your convenience.
One-Click Scheduling
Meet instantly or plan ahead and seamlessly works with Calendar iCS, Outlook and Google Calendar.
Active Speaker Detection
Chat & File Sharing
Real Time Collaboration
Call Logging for VoIP
Track and log your calls automatically with Zendesk.
Click to Call for VoIP
Turn your Zendesk contact phone numbers into hyper links. Click numbers and dial, right from your browser.
Screen Pop for VoIP
Track and log your calls automatically with Zendesk.