1Wire
1Wire Blogs and InsightsAt 1Wire, our primary goal is to provide innovative and advanced telecommunication products and services to businesses in the communities we serve in Utah, affordably. We strive to offer better services than any other provider and encourage you to read up on news, and developments to help you make informed choices for your business.
Maximizing Call Center Efficiency with UCaaS Reporting & Analytics
Leveraging Data to Enhance Call Center Efficiency Businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates compared to businesses that don’t. Many call centers struggle with inefficiencies that lead to long wait times,...
Fixing Poor Communications with UCaaS
Did you know that 86% of employees and executives cite a lack of communication and collaboration as the main cause of workplace failures? Poor communications don’t just affect internal teams—they lead to inefficient customer communication, frustration, and lost...
Unified Communications for Effective Business Continuity and Disaster Recovery
Did you know that 40% of businesses fail to reopen after a disaster due to inadequate planning? Recent events, such as the California wildfires, have displaced workforces and pushed businesses to reevaluate their approach to maintaining operations during crises. When...
Hybrid and Remote Work – The Importance of Unified Communications for Business
Did you know that 74% of U.S. companies plan to permanently shift to a hybrid or remote model? This statistic highlights the growing reliance on flexible work environments, showcasing how modern businesses need robust communication tools to thrive. Unified...
Why Your Business Needs a Cloud Phone Mobile App
Implementing a cloud phone mobile app can significantly enhance your business's communication efficiency. For instance, unified features in VoIP systems have been shown to save workers up to 43 minutes daily, and mobile workers up to 55 minutes. Leveraging a cloud...
What Is An Email Security Gateway?
Did you know that global cybercrime costs are expected to grow by 15% per year over the next two years, reaching $10.5 trillion USD annually by 2025? Email remains one of the most common attack vectors for cybercriminals. Businesses of all sizes must implement robust...
Email Security Benefits for Businesses
When California lawyer Christopher Pitet became the victim of a $59,517.50 payment fraud, the scam’s sophistication was chilling—it originated from inside his own firm’s server. A hacker had installed a monitoring bot, watched sensitive legal discussions unfold, and...
How to Remove Malware from a Mac or PC
Malware infections are alarmingly common, with recent studies showing that malware attacks occur every 39 seconds worldwide. Knowing how to remove malware effectively is crucial for keeping your personal data secure and your devices running smoothly. Suppose you're...
Best Practices for Email Security
Did you know that 91% of cyberattacks begin with an email? That’s why understanding and implementing the best practices for email security is critical for individuals and organizations alike. Whether you’re battling phishing attacks or strengthening your defenses with...
How to Recognize and Avoid Phishing Scams
Did you know that over 3 billion phishing emails are sent daily, targeting individuals and businesses alike? These scams have become increasingly sophisticated, making it essential to learn how to recognize and avoid phishing scams to protect your personal and...